Our Values

Our Client Promise

At Dunn and Baker we promise to: 

-          keep you regularly updated as to how your case is progressing 

-          ensure that you are fully aware at all times of the costs you are incurring 

-          deal promptly, politely and efficiently with all letters, telephone calls and other communications relating to your file 

-          visit you at home or work if you wish us to do so 

-          ensure that you know the name of the Partner available to speak to if you have any problems

 

Our Principles

-          to be timely

-          to be open and honest

-          to be proactive

-          to be consistent

-          to be targeted

-          to be accessible

-          to be “two way”

 

Our Mission Statement

-          to provide a service of excellence and quality in all aspects of law that we service

-          to be exceptional in what we set out to achieve and are not satisfied with being just good

-          motivated and capable solicitors providing a level of service that is of the highest of standards

-          are dedicated to providing a friendly and accessible legal service to a broad spectrum of clients

-          will always treat our clients, business partners and colleagues with courtesy and respect

-          are always open, honest and consistent in all our dealings

-          our lawyers are approachable, experienced and professional

-          are client driven and our clients are of paramount importance to us

-          are dedicated to providing specialist advice with utmost professionalism, respect and integrity

 

Please click here to view our Equality and Diversity Policy.

This firm operates 'zero tolerance' of corruption / bribery.  Please click here for our Bribery Act 2010 Firm’s Policy.